Each Santisima piece is packed by hand and shipped from Boston, MA.

Processing time

Orders are processed within [1–3] business days. Made-to-order and personalized pieces take up to 21 business days before shipping. Orders placed on weekends or holidays are processed the next business day.

United States

USPS First Class: Free on all US orders. Delivery usually takes 2–5 business days after shipping.

FedEx Overnight: $25. Delivered the next business day after shipping. Orders placed before [12 PM ET] on a business day ship the same day. FedEx can't deliver to P.O. boxes.

Orders to Puerto Rico, US territories and APO/FPO addresses ship by USPS only and may take a few extra days.

International

USPS First Class Package International: $14USD, shown at checkout in your local currency. Delivery usually takes 7–21 business days after shipping, depending on the destination and customs processing.

International orders may be charged import duties, taxes or customs fees by the destination country. These are not included in the order total and are the customer's responsibility. Santisima has no control over these charges or customs delays.

Tracking

You'll receive a tracking number by email once your order ships.

Address accuracy

Please check your shipping address at checkout. We can't be responsible for orders sent to an incorrect address provided at checkout. If you notice a mistake, email us at [email] as soon as possible, and we'll correct it if the order hasn't shipped.

Lost or delayed packages

Once an order is handed to the carrier, delivery times are their estimates and can't be guaranteed. If your tracking hasn't updated in [7] days, or a package shows as delivered but you haven't received it, contact us at [email] and we'll work with the carrier to find it.

Questions

Email support@santisimajewelry.com with your order number.